Volunteers
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Fans who offer to help out at a convention. Volunteers usually have no special skills and normally do not have management of policy-making responsibility. Also called gophers. See also staff and committee.
Most cons give their volunteers special perks such as a ribbon, free soda and snacks (see Gopher Hole) and often reimburse the membership fee if they volunteer for more than 12 door 16 hours.
Conrunning -- the mechanics of running a convention & famous incidents.